Effective Date: January 1, 2025
PlayMeth ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how PlayMeth Casino collects, uses, discloses, and safeguards your data when you access our platform at playmeth.com or use our services. By registering an account or using PlayMeth online casino, you consent to the practices described in this policy.
PlayMeth collects various types of information to provide, maintain, and improve our services, ensure compliance with Australian gambling regulations, and protect the security of our platform.
When you create a PlayMeth casino login account, we collect personal identification data including:
When you access PlayMeth online casino, we automatically collect technical data:
We retain records of communications between you and PlayMeth, including customer support interactions, chat logs, and email correspondence.
PlayMeth Casino uses collected information for legitimate business purposes and regulatory compliance within Australia's legal framework.
With your consent, we may send promotional offers, bonuses, and updates about PlayMeth. You can opt out of marketing communications at any time through your account settings or by contacting our support team.
PlayMeth does not sell your personal information to third parties. We may share data only in specific circumstances:
We engage trusted third-party service providers to operate PlayMeth online casino, including payment processors, identity verification services, cloud hosting providers, and customer support platforms. These providers are contractually obligated to protect your data and use it solely for authorized purposes.
We may disclose your information to law enforcement agencies, regulatory authorities, or courts when required by Australian law, court orders, or government investigations. This includes cooperation with gambling regulators to ensure compliance with licensing requirements.
In the event of a merger, acquisition, or sale of assets involving PlayMeth Casino, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.
PlayMeth employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Access to personal information is restricted to authorized PlayMeth employees who require it for legitimate business purposes. All staff members receive data protection training and are bound by confidentiality obligations.
PlayMeth retains your personal information for as long as your account remains active or as needed to provide services. After account closure, we retain data for periods required by Australian law, typically five years for financial records and identity verification documents.
You may request deletion of your data by contacting our privacy team, subject to legal retention requirements and legitimate business interests.
Under Australian privacy laws, including the Privacy Act 1988, you have specific rights regarding your personal information held by PlayMeth Casino.
You have the right to access your personal data stored by PlayMeth online casino and request corrections to inaccurate or incomplete information. Login to your account settings or contact our support team to exercise these rights.
You may object to certain processing activities, such as marketing communications, or request restriction of data processing in specific circumstances. Note that refusing to provide required information may limit your ability to use PlayMeth services.
Upon request, we will provide a copy of your personal data in a structured, commonly used format. Contact [email protected] to initiate a data portability request.
PlayMeth uses cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content.
You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to access certain features of PlayMeth online casino.
PlayMeth may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any external sites you visit.
PlayMeth Casino is strictly prohibited for individuals under 18 years of age in Australia. We do not knowingly collect personal information from minors. If we discover that a user is underage, we will immediately terminate their account and delete all associated data.
Your personal information may be transferred to and processed in countries outside Australia where our service providers operate. PlayMeth ensures that adequate safeguards are in place to protect your data during international transfers, including contractual clauses and compliance with applicable data protection standards.
PlayMeth reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on our website with a revised effective date.
Continued use of PlayMeth online casino after policy changes constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.
For questions, concerns, or requests regarding this Privacy Policy or your personal data held by PlayMeth Casino, please contact us:
Email: [email protected]
Customer Support: Available 24/7 through your PlayMeth casino login portal
Privacy Officer: PlayMeth Data Protection Team
If you believe PlayMeth has not handled your personal information in accordance with this Privacy Policy or Australian privacy laws, you may lodge a complaint by contacting our Privacy Officer.
We will investigate your complaint and respond within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
By using PlayMeth, you acknowledge that you have read, understood, and agree to this Privacy Policy.
